Privacy Policy
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PRIVACY NOTICE

LUMBEAR S.A.S. de C.V.
Lumbear | e-konic engineering

Last Updated: November 1, 2026



1. Identity and Address of the Data Controller

LUMBEAR S.A.S. de C.V., operating commercially as Lumbear | e-konic engineering, with its address at Km. 1+37 Cerro, t, Terra Park Centenario, Paseo Centenario del Ejército Mexicano, Manzana 71E, Lote ain, Postal Code 76269, Santiago de Querétaro, Querétaro, Mexico, is responsible for the processing and protection of personal data collected through its website and business communication channels.

Website: https://ekonic-engineering.com/

Contact Email: proyectos@ekonic-engineering.com

2. Personal Data We Collect

To respond to inquiries and quotation requests, we may collect the following personal data:

  • Full name.

  • Company or organization name.

  • Job title or position, when provided.

  • Email address.

  • Telephone number.

  • Professional contact information.

  • Project descriptions and technical requirements.

  • Additional information voluntarily provided through contact forms, email, or WhatsApp.

Technical files, engineering drawings, CAD models, and other documents submitted by users may contain personal data. Such information will be processed in accordance with this Privacy Notice when it identifies or makes an individual identifiable.

We do not request sensitive personal data through our general contact or quotation forms.

3. Purposes of Personal Data Processing

Personal data will be processed for the following purposes:

  • Receiving and responding to inquiries regarding our products and services.

  • Reviewing technical requirements and quotation requests.

  • Preparing and submitting technical and commercial proposals.

  • Requesting additional information necessary to evaluate projects.

  • Maintaining communication regarding submitted inquiries.

  • Following up on quotations provided.

  • Addressing questions and clarifications related to submitted requests and proposals.

We do not use personal data collected through our website to send unsolicited advertising, promotional newsletters, or marketing campaigns unrelated to the inquiries submitted.

4. Communication Channels and Third-Party Services

Information submitted through our website's contact form is sent to the email address designated by LUMBEAR S.A.S. de C.V., where it is processed by authorized personnel for the purposes described in this Privacy Notice.

Our website may also provide communication through WhatsApp and incorporate Google services.

When users choose to communicate through WhatsApp, the processing of information by that platform may also be subject to its own privacy policies.

Google services integrated into our website may process certain technical or browsing information according to their functions and configurations. The specific services and related data processing activities will depend on the tools enabled on the website.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies necessary for its operation and security.

If additional cookies are used for analytics, tracking, or other non-essential purposes, users will be informed about their use, and applicable consent mechanisms will be implemented where required.

Users may manage certain cookies through their browser settings and the options provided on our website.

6. Personal Data Protection

LUMBEAR S.A.S. de C.V. will implement appropriate administrative, technical, and physical measures to protect personal data against damage, loss, alteration, destruction, unauthorized access, or unlawful processing.

Access to personal information will be restricted to authorized personnel who require such information to fulfill the purposes described in this Privacy Notice.

7. Data Transfers and Service Providers

We do not transfer personal data for advertising purposes or for the commercial sale of databases.

We may use technology service providers that process information on our behalf, including website hosting, email, and communication services, subject to applicable contractual and legal requirements.

When personal data must be transferred to independent third-party data controllers, applicable information and consent requirements will be observed, except where legal exemptions apply.

8. Rights of Access, Rectification, Cancellation, and Opposition (ARCO Rights)

Under applicable Mexican data protection legislation, individuals may exercise the following rights:

Access: Request information about the personal data we process.

Rectification: Request corrections to inaccurate or incomplete personal data.

Cancellation: Request the cancellation of personal data when legally applicable.

Opposition: Object to the processing of personal data under the circumstances established by applicable law.

To exercise any of these rights, individuals may submit a request to:

proyectos@ekonic-engineering.com

Requests must include the data subject's name, a means of receiving a response, a clear description of the right being exercised, and documentation sufficient to verify the identity of the applicant or their legal representative.

Requests will be processed in accordance with applicable legal requirements and deadlines.

9. Limitation of Use and Withdrawal of Consent

Data subjects may request limitations on the use or disclosure of their personal data and may withdraw their consent when legally applicable.

Such requests must be submitted to proyectos@ekonic-engineering.com.

Withdrawal of consent will not have retroactive effects and may be subject to applicable legal or contractual obligations.

10. Data Retention

Personal data will be retained for as long as necessary to respond to inquiries, evaluate projects, and follow up on quotations, as well as for any additional periods required by applicable law.

Once the relevant purposes have been fulfilled and applicable retention periods have expired, personal data will be deleted or otherwise processed in accordance with applicable legal requirements.

11. Changes to This Privacy Notice

LUMBEAR S.A.S. de C.V. may update this Privacy Notice to reflect changes in legal requirements, technological tools, or business operations.

Any changes will be communicated by publishing the updated version on:

https://ekonic-engineering.com/

12. Contact Information

For any questions or requests regarding personal data processing:

LUMBEAR S.A.S. de C.V.
Lumbear | e-konic engineering

Email: proyectos@ekonic-engineering.com

Website: https://ekonic-engineering.com/

Address: Km. 1+37 Cerro, t, Terra Park Centenario, Paseo Centenario del Ejército Mexicano, Manzana 71E, Lote ain, Postal Code 76269, Santiago de Querétaro, Querétaro, Mexico.

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